Billing Terms & Conditions

1. Introduction

These Billing Terms and Conditions (“Billing Terms”) govern the purchase and payment of products and services offered through VeloPlaylist (the “Website”). By accessing the Website, placing an order, or completing a purchase, you agree to comply with these Billing Terms, together with our Terms of Service and Privacy Policy, which are incorporated by reference into this agreement.

2. Pricing and Currency

All prices displayed on the Website are listed in United States Dollars (USD), unless otherwise stated. Prices may be updated or changed without prior notice, and VeloPlaylist reserves the right to modify, suspend, or discontinue any product or service at its sole discretion. Any price changes will not affect orders that have already been successfully placed and confirmed.

3. Payment Methods

VeloPlaylist accepts multiple payment options, including major credit cards (such as Visa, MasterCard, American Express, and Discover), debit cards, and online payment solutions (such as PayPal). You agree to provide accurate, complete, and up-to-date payment details when making a purchase. By submitting your payment information, you authorize VeloPlaylist and its authorized payment processors to charge your selected payment method for the full amount of your order.

4. Taxes

You are responsible for any applicable sales tax, value-added tax (VAT), use tax, or similar charges associated with your purchase. VeloPlaylist will collect and remit taxes where required by applicable laws and regulations. If you qualify for a tax exemption, you must provide valid documentation, and any eligible adjustments will be applied accordingly.

5. Order Confirmation, Cancellation, and Refunds

After your order has been successfully completed, a confirmation email will be sent to the email address provided during checkout. VeloPlaylist reserves the right to cancel any order at its discretion for reasons including, but not limited to, suspected fraudulent activity, pricing inaccuracies, technical errors, or product availability issues. If an order is canceled, you will be notified via email, and any payments collected will be refunded in full.

All refund requests must comply with our Refund Policy, which contains the applicable terms and conditions regarding refunds, returns, and exchanges. We recommend reviewing the Refund Policy before making a purchase.

6. Chargebacks and Payment Disputes

If you have concerns regarding a charge made by VeloPlaylist, we encourage you to contact our customer support team before initiating a chargeback or dispute with your payment provider. Our team will make every reasonable effort to investigate and resolve the matter quickly and fairly.

7. Changes to Billing Terms

VeloPlaylist reserves the right to revise, amend, or update these Billing Terms at any time without prior notice. Any modifications will become effective immediately upon publication on the Website. Your continued use of the Website and any future purchases following such updates will constitute your acceptance of the revised Billing Terms.

8. Contact Information

If you have any questions or concerns regarding these Billing Terms or your purchase, please contact our customer support team at contact@veloplaylist.com, and we will be happy to assist you.